Book with peace of mind! Our industry leading cancellation policy makes it as easy as possible to make changes to your  bike tour booking. We strive to provide as much flexibility as possible. Deposits are fully refundable and transferable up until 90 days before departure, and your deposit on file never expires.
 

1. Flexible Booking and Cancellation

  1. A 20% (approximately) deposit is due on completion of the Booking Form. Your place on the tour will be confirmed as soon as the deposit is received.

  2. The balance is due no later than 8 weeks prior to commencement of the tour

  3. For all bookings made after 11th April 2022, if you need to cancel a tour the cancellation charges below apply.

    - More Than 90 Days before departure - full refund or 100% future trip credit
    - 61-90 Days 75% refund or 100% future trip credit
    - 31-60 Days 50% refund or 75% future trip credit
    - 30 Days or Less No refund and no future trip credit
     
  4. We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Wild Atlantic Cycling also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Wild Atlantic Cycling is not responsible for any loss incurred for non-refundable travel costs. In this case, a refund of payments received by Wild Atlantic Cycling will constitute the full and final settlement.

  5. Tours are subject to reaching the minimum bookings required. We advise you contact us before booking flights or other travel. In the unlikely event of having to cancel a tour, we will endeavour to do so by the date your balance is due (eight weeks before departure date). You will have the option of transferring to an alternative tour or a refund of all monies paid to us by you. In the case of inadequate group size, Wild Atlantic Cycling is not responsible for any additional expenses that may be incurred by you in preparation for the tour.

  6. Accommodation is on a Sharing basis, unless you specify Single at time of booking. If you book on a general Sharing basis we will attempt to place you with someone of the same gender. If this isn't possible you will need to upgrade to a Single and will be asked to pay the single supplement.

  7. Wild Atlantic Cycling may occasionally have to cancel a tour. We will do our utmost to avoid this. If a tour you have booked on does not run, for whatever reasons, you will be notified as early as possible and all monies will be refunded or an alternative tour proposed. Our scheduled tours nearly always run. However, we recommend that you contact us before booking flights or ferries, etc.

2. Bike and Equipment

  1. It is your responsibility to ensure your bike is in an acceptable condition and suitable for road use and well maintained

  2. Tyres must be in good condition with no obvious damage

  3. You must bring with you a small personal kit for all rides with 3 x tyre levers, 2 x tubes, pump or gas canisters

  4. In some cases, your tour will be supported by a fully-qualified mechanic. Otherwise mechanical assistance will be provided and repairs at local bike shops will be faciliated.

  5. We highly recommend that you bring with you and wear, a suitable road cycling helmet

  6. We will have a small supply of spares and equipment available at cost price. You will be required to pay for any items used by the end of the following day

  7. We will be careful when transporting equipment, however will not be responsible for any damage whether this occurs during the tour or whilst the equipment is in transit by Wild Atlantic Cycling Limited or by a third party

  8. Insurance, Liability and Risk

  1. All cyclists must arrange their own travel insurance for the duration of the tour to cover emergency medical expenses, repatriation and personal accident

  2. We also recommend that you include insurance for baggage, personal liability and cancellation to your cover. You may be required to provide details of a suitable policy.

  3. In the event of an insurance claim, this must be directed to your insurers and not Wild Atlantic Cycling

  4. Your booking is accepted on the understand that you realise and accept that participation in cycle touring is at your own risk and that you must rely on your own ability in dealing with all hazards and ride in a manner which is safe for yourself and all others, obeying the rules of the road at all times. You also agree that you are medically fit and able to undertake this activity and that no liability whatsoever shall attach to Wild Atlantic Cycling in respect of illness, injury, loss or damage suffered by you, in or by reason of the cycle tour, save that caused by wilful neglect of the company

  5. Release of Liability - You will be required to sign a Release of Liability policy which can be downloaded in PDF format from here

3.Complaints

In the unlikely event that you should have any complaint or cause for concern, please address the matter in the first instance to the Wild Atlantic Cycling representative who will do their utmost to resolve the matter there and then. If the matter is not resolved to your satisfaction, please notify us in writing within 14 days of your tour finish date with full details of your complaint. We will deal with your complaint fairly and reply to you within 14 days

4. General

  1. European customers are required to bring with them their European Health Insurance Card - E111

  2. It is your responsibility to ensure you arrive at the start of the tour or at a pickup time within a reasonable time as agreed in advance

  3. On occasions we will use imagery and photography taken on tour for marketing purposes and social media engagement. Let us know in advance of your tour if you have any personal objections to this and we will take this into account

5. Disclaimer

We endeavour to ensure all published content (online and offline) is factually correct at the time of creation. However, information is subject to change, including (but not limited to) schedule of holidays, prices, inclusions, exclusions and terms. Wild Atlantic Cycling reserves the right to make any changes deemed suitable without prior consultation or communication. Information on the website (www.wildatlanticcycling.com) normally takes precedence over information found in printed material or other media channels